1. Introduction
Roka London Ltd ("we," "us," or "our") uses cookies and similar technologies on our website, rokalondon.com (the "Website"), to enhance your browsing experience, provide personalized content, and improve our services. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.
2. What are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
3. Types of Cookies We Use
We use the following types of cookies on our Website:
- Strictly Necessary Cookies: These cookies are essential for the operation of our Website. They enable you to navigate the site and use its features, such as accessing secure areas and adding items to your shopping cart. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.
- Performance Cookies: These cookies collect information about how visitors use our Website, such as which pages visitors go to most often, and if they get error messages from web pages. These cookies help us improve the performance of our Website.
- Functionality Cookies: These cookies allow our Website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog.
- Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator’s permission.
- Analytics Cookies: We use analytics cookies, such as Google Analytics, to collect information about how visitors use our website. This helps us understand user behavior and improve our website's performance.
- Customer Experience Platforms: These cookies enable us to improve and enhance the website customer experience by collecting data on user interactions, feedback, and website usability.
4. How We Use Cookies
We use cookies for various purposes, including:
- To remember your preferences and settings.
- To process your orders and transactions.
- To analyse how our Website is used and improve its performance.
- To personalise your experience and provide relevant content.
- To deliver targeted advertising and marketing communications.
- To improve customer experience by collecting data on user interactions, feedback, and website usability.
5. Third-Party Cookies
We may also use third-party cookies from trusted partners, such as:
- Google Analytics: For website analytics and performance tracking.
- Advertising networks: For targeted advertising and marketing.
- Social media platforms: for social sharing and integration.
- Customer Experience platforms: These cookies enable us to improve and enhance the website customer experience by collecting data on user interactions, feedback, and website usability.
These third parties may use cookies to track your online activity across different websites.
6. Managing Cookies and Your Preferences
You can control and manage how cookies are deployed on your device in several ways, depending on the purpose of the cookie:
- Strictly Necessary, Analytics, and Preference Cookies (Opt-Out): In accordance with the UK Data (Use and Access) Act, we deploy essential website functionality, performance analytics (such as Google Analytics), and customer preference cookies automatically based on our legitimate interest to safely optimize and maintain our website. You do not need to actively opt in to these cookies, but you have an absolute right to opt out of them at any time. You can do this via our Cookie Consent Banner or by adjusting your browser settings.
- Targeting and Advertising Cookies (Opt-In Only): Non-essential cookies used for targeted advertising, marketing campaigns, and cross-site tracking will never be placed on your device without your explicit, active prior consent. You must explicitly choose to accept these cookies through our Cookie Consent Banner before they are deployed.
- Cookie Consent Banner: When you first visit our Website, you will be presented with an interactive cookie banner. This tool allows you to instantly customize your settings, accept advertising cookies, or opt out of analytics and preference tracking.
- Browser Settings: Most web browsers allow you to control cookies through their settings. You can block or delete cookies entirely, or set your browser to notify you when a cookie is being set. Please note that blocking all cookies (including strictly necessary ones) may impair your browsing experience and limit website functionality.
To find out more about cookies, including how to see what cookies have been set and how to manage or delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
7. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. Changes will be posted on this page with the updated "Last Updated" date.
8. Contact Us
If you have any questions or concerns about our Cookie Policy, please contact us at:
Roka London Ltd 65 Howcroft Crescent, London N3 1PA, United Kingdom
Email: privacy@rokalondon.com
